We work directly with the Veterans Affairs staff to obtain records to verify service for burial benefits. If your burial request involves interment at a Department of Veterans Affairs National Cemetery, contact the National Cemetery Scheduling Office at 80 or visit the National Cemetery Administration website.However, once you reach a technician, he or she will be happy to assist you with emergency service. Due to the large number of calls we receive at this number, hold times are often long. Call our customer service staff at 31 if you have questions or require same-day service.Fax your request to our Customer Service Team at 314- 801-0764."Emergency" Requests and DeadlinesIf your request is urgent (for example, upcoming surgery, a funeral, etc.) tell us the nature of the emergency and your deadline in the "Comments" section of eVetRecs or in the "Purpose" section of the Standard Form (SF) 180, Request Pertaining to Military Records. ![]() For additional details on what information may or may not be included, please see the Special Notice to Veterans and Family Members regarding requests for copies of military personnel and/or medical files.Any other specific information, documents or records you require from your Official Military Personnel File (OMPF) besides your Report of Separation (DD Form 214).For example, you may be applying for a VA-guaranteed Home Loan and need to provide proof of military service by a specific date. We will do our best to meet any priorities. Any deadlines related to your request.The purpose or reason for your request, such as applying for veterans benefits, preparing to retire, or researching your personal military history.Recommended Information (optional)While this information is not required, it is extremely helpful to NPRC staff in understanding and fulfilling your request: If you are the next of kin of a deceased veteran, you must provide proof of death of the veteran such as a copy of death certificate, letter from funeral home, or published obituary.All requests must be signed and dated by the veteran or next-of-kin.Place of entry into the service, if known.If you suspect your records may have been involved in the 1973 fire, also include:.Date and place of birth (especially if the service number is not known).The veteran's complete name used while in service.Required InformationYour request must contain certain basic information for us to locate your service records. Visit eVetRecs Help and FAQ to learn more about how to use eVetRecs. This is a rolling date hence, the current year, 2016, minus 62 years is 1954. * Please note: Records are accessioned into the National Archives, and become archival, 62 years after the service member's separation from the military. Use the link at the top of this page to get started using eVetRecs or Standard Form 180(SF 180). ![]() the next-of-kin ( un-remarried widow or widower, son, daughter, father, mother, brother or sister).Non-archival records are subject to access restrictions. These records are non-archival and are maintained under the Federal Records Center program. ![]()
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