![]() They are all certified for Microsoft Teams, including Direct Routing with media bypass, and provide integrated support for WebRTC communications. The Mediant SBCs are a highly scalable range of products that deliver comprehensive SIP interoperability, robust security and superior voice quality. The AudioCodes Mediant family of SBCs, which includes cloud-native, virtualized and appliance models, enables organizations to connect their unified communications solution securely and reliably to the Amazon Chime Voice Connector service. Now enterprises can use the Amazon Chime Voice Connector SIPREC streaming feature to receive audio from their on-premises PBX or contact center for applications like transcription and sentiment analysis. Previously, companies had to integrate and deploy expensive on-premises analytics hardware and software. Developers can also use Amazon Chime Voice Connector to build public switched telephone network (PSTN) calling in their own applications using the Amazon Chime SDK or stream audio for phone call analytics and machine learning. Amazon Chime Voice Connector supports inbound calling, outbound calling, or both. IT professionals can use Amazon Chime Voice Connector for low-cost SIP trunking with on-premises or cloud-based phone systems. As part of the extended collaboration, AudioCodes' Mediant SBCs have also been successfully tested with the Amazon Chime Voice Connector SIP-based Media Recording (SIPREC) streaming capability.Īmazon Chime Voice Connector is a service that enables enterprises to migrate their telephony workloads to AWS. ![]() In March 2019, AudioCodes announced the successful testing of its Mediant session border controller (SBC) family with the Amazon Chime Voice Connector. Mediant SBCs are a highly scalable range of products that deliver comprehensive SIP interoperability, robust security and superior voice qualityĪudioCodes (NASDAQ: AUDC), a leading vendor of advanced voice networking and media processing solutions for the digital workplace, today announced that it has expanded its collaboration with Amazon Web Services (AWS) to allow customers to benefit from advanced phone call analytics such as transcription and sentiment analysis from AWS.AudioCodes Mediant family of SBCs includes cloud-native, virtualized and appliance models. ![]() identifying the need for real-time agent assistance.generating insights from call transcriptions.assistance with compliance verification related to financial transaction calls.Amazon Chime Voice Connector SIPREC streaming in conjunction with AudioCodes SBCs enables organizations to leverage AWS cognitive voice services for voice applications such as:.Amazon Chime Voice Connector is a service that enables enterprises to migrate their telephony workloads to AWS.AudioCodes Mediant SBCs have now been successfully tested with Amazon Chime Voice Connector SIPREC streaming feature.In April 2019 AudioCodes announced that its Mediant SBCs were successfully tested with Amazon Chime Voice Connector.
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